IMPORTANT NOTICE:
Please contact our office and obtain a password to access our “Shop Now” portal. You can reach us at (709) 368-7600 or via email at info@horizonaire.ca or info2@horizonaire.ca
Services
HorizonAire is proud to offer sleep apnea machines, medical gas and oxygen machines in St. John’s and throughout Newfoundland and Labrador. We offer our respiratory home care services to all of Newfoundland to help you breathe easy and enjoy a better quality of life. Having oxygen machines at home benefits you by assisting your breathing and helping your body obtain the necessary level of oxygen during a respiratory illness.
The oxygen machines we offer include oxygen concentrators, back-up medical oxygen cylinders and portable oxygen machines that will help you breathe easy while on the go. All of the oxygen machines from HorizonAire are designed with your individual needs in mind.
Earning Your Trust Means Everything: Here’s What Our Customers Are Saying…
Very Helpful
"I found the staff at HorizonAire very professional and helpful. They go above and beyond to ensure the client is satisfied."
– Brian M.
Always Friendly and Accommodating
"After a bad experience with another company, a friend recommended HorizonAire. They have been amazing! They got me a CPAP machine and helped me figure out a payment plan with my insurance. I never felt “left alone.” The staff is always friendly and accommodating."
– Melissa D.
History
Founded in 1996 by current owner John Pike, this year HorizonAire proudly celebrates 25 Years in business. We are proud to be locally owned & operated with a history of providing exceptional service and care to our clients. HorizonAire has built a reputation for supplying quality medical devices and superior service to Chronic Obstructive Pulmonary Disease (COPD) patients and Sleep Disordered Breathing patients. Today, thousands of Newfoundlanders & Labradorians count on HorizonAire, with satisfied customers right across the province. Of course, we have provided our service as well to travelling patients visiting us from abroad. It’s important to HorizonAire to help whenever we can.
Our Team
Our respiratory professional team is recognized as much for their friendliness as their ability. Comprised of Registered Respiratory Therapists, Registered Nurses with clinical related experience, Bio-Medical Engineering Technologists as well as a consulting Respirologist, each individual has been handpicked for their skill and passion. All of HorizonAire's respiratory therapists are registered in good standing with CSRT (Canadian Association of Respiratory Therapists) and the NLCRT (Newfoundland and Labrador College of Respiratory Therapists).
Courtney Hannaford, RRT
Registered Respiratory Therapist
Manager, Respiratory Services
Courtney Hannaford, RRT
Hi! My name is Courtney Hannaford. I am a Registered Respiratory Therapist (RRT), and I have been working at HorizonAire since 2018. I graduated from the Respiratory Therapy program at College of the North Atlantic in June of 2017, and since then, I have worked in both hospital and homecare/clinic settings. I am in good standings with the Canadian Society of Respiratory Therapists (CSRT), the Newfoundland & Labrador College of Respiratory Therapists (NLCRT) and the Newfoundland & Labrador Council of Health Professionals (NLCHP).
Helping people is something in which I take great pride. Practicing Respiratory Therapy allows me to make a difference in the lives of my patients by improving their overall health and wellness. I am always eager to learn new things to further myself in my career and provide the best possible care that my patients deserve.
When I am not at work, I enjoy going for walks with my dog, reading a good book and spending time with friends and family.
I love that the team here at HorizonAire is continuously collaborating to meet every patient’s needs. We are here for you!
April Williams, RRT
Registered Respiratory Therapist
April Williams, RRT
I am one of the Registered Respiratory Therapists (RRT) working at HorizonAire. Originally from the west coast of Newfoundland, now living in St. John’s since 2006, I consider myself the right amount of townie and baywoman rolled into one. I graduated from the Respiratory Therapy program at the Southern Alberta Institute of Technology (SAIT) in June of 2018. I am in good standings with the Canadian Society of Respiratory Therapists (CSRT), Newfoundland and Labrador College of Respiratory Therapists (NLCRT) and Newfoundland and Labrador Council of Health Professionals (NLCHP).
Since graduation, I have been lucky enough to work in both hospital and personal homecare settings, and I have been working with HorizonAire since early 2019. I take great joy and satisfaction in my career, knowing that I am improving the quality of life of the people in our community. Ever since I was a little girl, I have always known that I wanted to work in a place that cares for other people and to assist when they are unwell. I consider myself very fortunate to have found a career that allows me to do that.
In my free time, I like to be active and outside enjoying the fresh air! Snowboarding is my favourite pastime in the winter, but my other activities include running, camping, hiking, Ultimate Frisbee and hanging out with my furry friends. Aside from my career, environmental conservation is another one of my passions. It is just as important to keep the health of our planet intact as it is for each individual to stay happy and healthy.
Colette Fowler, RRT
Registered Respiratory Therapist
Colette Fowler, RRT
My name is Colette Fowler. I am proudly from the big land of Labrador and have been living in St. John’s since 2013. I am a Registered Respiratory Therapist (RRT). I graduated from the Southern Alberta Institute of Technology (SAIT) Respiratory Therapy Program in June of 2019. I am in good standings with the Canadian Society of Respiratory Therapists (CSRT), the Newfoundland & Labrador College of Respiratory Therapists (NLCRT) and the Newfoundland & Labrador Council of Health Professionals (NLCHP).
Since graduation, I have worked in the hospital setting, as well as the home care setting starting with HorizonAire in 2020. Helping people is a huge reason why I decided to become a Respiratory Therapist and working at HorizonAire lets me do exactly that.
When I am not at work, I enjoy watching and playing different sports. Typically, tennis in the summer and snowboarding in the winter. I also enjoy watching my favourite TV shows and spending time with family and friends.
I love being a part of the HorizonAire team!
Sarah Anderson, RRT
Registered Respiratory Therapist
Sarah Anderson, RRT
Hello! I’m Sarah Anderson and I’m a Registered Respiratory Therapist (RRT) with HorizonAire. I have specialized in oxygen therapy and sleep therapy since starting my respiratory career in June of 2017 when I graduated from the Respiratory Therapy program at College of the North Atlantic.
I am in good standings with the Canadian Society of Respiratory Therapists (CSRT), the Newfoundland and Labrador College of Respiratory Therapists (NLCRT) and the Newfoundland and Labrador Council of Health Professionals (NLCHP). I consider myself to be a strong patient advocate. I always have the best interests of my patients in mind, and will work hard to ensure they receive the care they deserve.
When I am not at work I enjoy being outdoors; hiking, walking my dog or swimming.
I am proud to be a HorizonAire teammate!
Taylor Ryan, RRT
Registered Respiratory Therapist
Taylor Ryan, RRT
Hi, I’m Taylor! I’m a Registered Respiratory Therapist (RRT), and I started with the HorizonAire Team in 2022. I graduated from the Southern Alberta Institute of Technology (SAIT) Respiratory Therapy Program in June of 2019. I am in good standings with the Canadian Society of Respiratory Therapists (CSRT), the Newfoundland & Labrador College of Respiratory Therapists (NLCRT) and the Newfoundland & Labrador Council of Health Professionals (NLCHP).
I have been lucky enough to have had the opportunity to work in both hospital and home care settings, gaining experience with both adult and pediatric patients. Becoming a RT has allowed me to find my passion and to grow as an individual who can make an impact on my patients quality of life by sharing my compassion, knowledge, and expertise.
When I’m not working, I enjoy taking my new puppy for a walk, spending time on the river salmon fishing, cuddling up on the couch with my cat reading a good book, and spending time with my family and friends.
I am proud to be apart of the team here at HorizonAire!
Stacey Holloway, RRT
Registered Respiratory Therapist
Stacey Holloway, RRT
Hi! I'm Stacey, one of the Respiratory Therapists (RRT) working here at HorizonAire. I am a 2012 graduate of the Respiratory Therapy Program at the College of the North Atlantic. I am in good standing with the Canadian Society of Respiratory Therapists (CSRT), Newfoundland and Labrador Council of Health Professionals (NLCHP) and the Newfoundland and Labrador College of Respiratory Therapists (NLCRT).
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Throughout my year as an RRT, I have worked mostly with CPAP and oxygen therapy but spent a year or so working in critical care. My true passion is in the home care setting. I enjoy establishing one on one relationships with my clients. I love being that familiar face who provides the knowledge and comfort to help my clients succeed with their therapy.
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In my free time, you will find me enjoying the great outdoors. In the summer, I'm in my garden or at the nearest greenhouse (buying way too many flowers) and in the winter months I'm searching for powder on my snowmobile. I love socializing with family and friends and spending relaxing weekends snuggled up to my furry feline, Louie.
I am honored to be part of such a great team of hard working individuals here at HorizonAire!
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Justin St.Croix
Biomedical Engineering Technologist
Justin St.Croix
Biomedical Engineering Technologist
I started working with HorizonAire in early December of 2021. This is my first position as a Biomedical Engineering Technologist as I recently graduated from the program at the College of the North Atlantic in June of 2020.
I grew up in Mount Pearl but consider myself a baymen as both of my parents are from St. Mary’s Bay and that is where I spent most of my childhood.
Helping people is always something I was passionate about growing up. Being able to help others and put a smile on their face is enough to make me happy knowing that I am helping them in a positive way. I’m a very outgoing individual who will never settle for less than I am capable of and I think that there is always room for learning and improvement.
When I am not at work, I like to play hockey, go for a ride on my skidoo, relax with my dog and two kittens, and spend some time with family and friends!
I love working with the HorizonAire team!
Heather Harding
Office Administrator
Executive Officer
Heather Harding
Office Administrator/Executive Officer
Since 2015, I have been happily employed here at HorizonAire as the Office Administrator, Executive Officer, ensuring that the business runs smoothly and efficiently for our clients and our staff members. I graduated from the Executive Administration program in June of 2015 from College of the North Atlantic.
I’m usually the first face you will see when you visit us at our office located at 300 Kenmount Road. Besides my daily activities of scheduling, invoicing, maintaining payables/receivables, monthly billing and comptroller duties, my favourite activity is welcoming new and existing customers as they enter our office.
When I am not at work, I enjoy running, hiking new trails, and watching a good movie.
The team and I here at HorizonAire will help get you breathing easy again. We are here for you!
Amber Mullett
Office Administrative
Assistant
Amber Mullett
Office Administrative Assistant
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Hello, My name is Amber and I’m an Office Administrative Assistant. I am responsible for office duties and patient services. In June of 2015 I graduated from the Executive Office Administration program at College of the North Atlantic.
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When you enter our office, I’m one of the faces that will welcome you at the front counter! I have been working in the Customer Service field for as long as I can remember, and I love meeting new people. My daily responsibilities help keep to our office running effectively and efficiently.
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In my free time you can find me at the movie theatre, spending time with friends & family, or relaxing at home with my two cats; Mumford and Tetley.
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I am so happy to be a part of the HorizonAire team!
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John Pike
Hi, my name is John Pike. I’m the boss, sometimes…lol! My Dad was a small business owner of a bicycle shop for 50+ years (Pike’s Cycle Stores’), so I’ve been working since I was old enough to pedal a tricycle. But seriously, I started working full time in the family business not long after high school, and I also completed some post-secondary business courses – and to this day, my father (whose strong work ethic and commitment to providing dependable customer service) continues to be my role model. Running a business is part of my DNA.
I realized early on that I enjoyed a challenge. My Dad tasked me with finding a revenue stream for the slow winter months in the bike shop, and I started a wheelchair sales/repair/service division (bicycle and wheelchair mechanics were remarkably similar back then). It became quite successful. In fact, so successful that in 1982, I branched out to start my own healthcare company. There were many challenges along the way, and eventually, I founded HorizonAire in 1996. I realized then that our niche was ‘air’ – medical oxygen services and CPAP therapy – and frankly, I have never looked back. We will be 25 in 2021, and I’m proud that the company is still growing and evolving with new technology.
What’s the best lesson I’ve learned? Hire the right people. Every HorizonAire employee is handpicked for their education, experience, friendliness and professionalism. I also insist on at least some retail experience; in my opinion, it’s the best way to learn what customer service is all about.
If you’re ever dissatisfied in any way with the service at HorizonAire, let me know, and I’ll make it right. My Dad would want it that way.
In my spare time, you’ll find me enjoying the great outdoors, RV-ing mostly, listening to my playlist, sitting around a campfire, and having a smile with my wife, family and friends, and of course Zoey, our four-legged buddy.
Commitment
In this business, patients need knowledgeable, dependable 24/7 service and follow up—the right support at the right time is of utmost importance. At HorizonAire, reliability and accessibility are our top priorities, with a proven record of not only being there when we're needed, but of genuine compassion and consideration.
Privacy Policy
HorizonAire, a division of Horizon Distributors, Inc., and its employees, are committed to respect our customers’ personal information, which is collected from time-to-time to engage in daily business operations. Personal information is used and disclosed in our Agreements, such as Rental Contracts, Sleep Data, Purchase Sale Invoices, Delivery Cartage Receipts or in other information needed to engage in business. HorizonAire regards the security of personal information seriously and keeps it confidential.
At a customer’s request, HorizonAire will occasionally engage third party service providers, including Couriers, Delivery Agents, Doctors, Contract Staff and others to deliver products or perform services for the customer. This may, in many cases, require the provision of personal information, including the customer’s name, address and other file information, to ensure accurate processing. HorizoneAire does not sell or rent its customers’ personal information for marketing or promotional purposes.
In general, providing your personal information to HorizonAire is entirely optional and voluntary; however, if you fail to provide the information needed to open an account or complete a business transaction, the related HorizonAire service may not be available to you.
If you have any questions or comments regarding HorizonAire’s Privacy Policy, please contact us at info@horizonaire.ca
Locations
HorizonAire’s office and store front showroom are conveniently located at 300 Kenmount Road (same plaza as Kelsey’s Restaurant) in St. John’s. Here we have a display library of reading materials, an equipment demonstration showroom, a private consultation clinic room and a fully equipped service centre. For your convenience, we also offer home visits for our home oxygen patients.
Accreditations
Dedicated to setting the benchmark for customer service, HorizonAire ensures we maintain best in class standards. A division of Horizon Distributors Inc., HorizonAire is a registered licensed establishment of Health Canada , an accredited business with the Better Business Bureau (A+ rating) and a member of the American Academy of Sleep Medicine . We are also a member of the Canadian Federation of Independent Business (CFIB) . Looking to the future of the industry, HorizonAire is a student bursary sponsor of the College of the North Atlantic's Respiratory Diploma program.